Communication is the process of transferring a message between agents. It is essential to coordinate action, trade, relationships, and survival. Almost every action of living requires interacting with other human beings. We acknowledge others with body language, spoken language, and written language.
The major forms of modern communication:
- body-language: bodily expressions impact real-life and video chats
- talking: words spoken in real life, video chats, phone calls, etc.
- writing: words written in texts, emails, applications, websites, etc.
- pictures: pictures in any written or digital medium.
All good communication comes down to two things:
- Listening intently to receive the message from the other person
- Sharing politely to make sure the other person receives your message
How to communicate a message politely
- “Hi {name}”, “Bye {name}” – acknowledge others, our names are the sweetest things we can hear.
- “Yes”, “No” – be direct.
- “Please”, “Thank you”, “You’re Welcome” – be polite.
- In general, keep your message as short as possible, nobody has time.
- Stay positive. Nobody wants to hear negative thoughts.
Tools
- voice
- messaging
- calling
- videocalling